California Consumer Privacy Act Applicant Notice and Policy
We are committed to safeguarding your data privacy. The California Consumer Privacy Act (CCPA) grants California residents the right to access, delete, and correct the personal information we maintain.
For further assistance, please call 844-940-CCPA.
California Consumer Privacy Act Disclosure
This California Consumer Privacy Act Disclosure (“Disclosure”) supplements the Privacy Policy of Stairway Mortgage, a Division of NEXA Mortgage, LLC (“Stairway Mortgage”) and describes how Stairway Mortgage collects, uses, and discloses personal information of California residents in accordance with the CCPA. This Disclosure applies solely to California residents, including visitors, users, applicants, and others.
1. Scope
The CCPA pertains to “personal information,” or information that identifies, relates to, or could be reasonably linked to a California resident. Personal information subject to the Gramm-Leach-Bliley Act (GLBA), such as mortgage application and transaction details, is excluded from the CCPA’s coverage.
2. Information Collected
Stairway Mortgage collects information that identifies, relates to, describes, or could be linked directly or indirectly to consumers, as shown below:
Category | Examples | Collected |
Identifiers | Name, address, email, Social Security number | YES |
Personal Information (CA Customer Records statute) | Contact details, financial and employment information | YES |
Protected Classifications | Age, race, gender, military status | YES |
Biometric Information | Genetic, physiological patterns | YES |
Internet Activity | Browsing history, interactions with ads | YES |
Geolocation Data | Physical location | YES |
Sensory Data | Audio, visual data | YES |
Professional or Employment Info | Job history | YES |
Non-public Education Info | Academic records | YES |
Inferences | Profiles, behavioral trends | YES |
Stairway Mortgage retains personal information only as long as necessary to fulfill its intended purposes.
3. Sources of Information
Stairway Mortgage collects personal information from:
- Directly from consumers or their agents (e.g., through applications).
- Website activity (e.g., IP address and browser type).
- Service providers and third parties who engage with us to support our services.
- Public records and government sources.
4. Purpose of Collection
We collect and disclose personal information for the following business purposes:
- To manage and administer employee services, benefits, payroll, and performance evaluations.
- To conduct recruiting, background checks, training, and disciplinary actions.
- To establish, maintain, and terminate employment relationships.
- To comply with legal obligations, recordkeeping, and internal policies.
- To detect security incidents, prevent fraud, and respond to law enforcement requests.
- For corporate transactions like mergers, acquisitions, and reorganizations.
- For additional purposes as described at the time of information collection, or as required by law.
5. Disclosure of Personal Information
In the last twelve (12) months, we have disclosed these categories of personal information for business purposes:
- Identifiers
- Personal Information (CA Customer Records statute)
- Protected Classifications
- Internet Activity
- Geolocation Data
- Sensory Data
- Professional or Employment Info
- Non-public Education Info
- Inferences
We have disclosed this information to the following types of third parties:
Category | Third Parties Information Provided To |
Identifiers | Service Providers, Vendors, Contractors, Government Entities |
Protected Classifications | Service Providers, Vendors, Government Entities |
Biometric Information | Service Providers, Technology Providers |
Internet Activity | Service Providers, Government Entities |
Geolocation Data | Service Providers, Technology Providers |
Sensory Data | Service Providers, Government Entities |
Professional or Employment Info | Service Providers, Government Entities |
Non-public Education Info | Service Providers, Government Entities |
Inferences | Service Providers, Government Entities |
6. Sale and Sharing of Personal Information
Stairway Mortgage has not shared personal information subject to the CCPA in the past twelve (12) months, except with consumer consent for marketing purposes. We do not collect or disclose sensitive personal information, such as for inference purposes, without notifying consumers.
7. Consumer Rights Under CCPA
California residents have the following rights under the CCPA:
- Right to Know: Access categories of personal information collected, used, disclosed, or sold.
- Right to Delete: Request deletion of personal information, unless an exception applies.
- Right to Correct: Request correction of inaccurate information.
- Right to Opt-Out of Sale: Opt-out of the sale of personal information.
- Non-Discrimination: Stairway Mortgage will not discriminate against California residents exercising CCPA rights.
8. How to Exercise Your Rights
To exercise your CCPA rights, you may:
- Call us at 844-940-CCPA (2272)
- Complete the California Privacy Request form online
- For opt-out requests, click the Do Not Sell or Share My Personal Information button at the bottom of our website.
All requests are verified to ensure accuracy and privacy. Additional verification may be required to confirm identity or authority to make requests on behalf of others.
9. Response Timing and Format
Stairway Mortgage will respond to verified requests within 45 days. If more time is required, we will notify you in writing. Responses may be provided electronically or by mail, based on consumer preference. Requests that are excessive, repetitive, or manifestly unfounded may incur a fee; if so, a cost estimate will be provided.
10. Amendments
Stairway Mortgage reserves the right to amend this Disclosure at any time. Updates will be posted on our website.
11. Contact Information
For questions about this Disclosure or to exercise your CCPA rights, please contact us at:
Corporate Address: –
Stairway Mortgage, a Division of NEXA Mortgage LLC
5559 S Sossaman Rd, Bldg 1 Ste 101 Mesa, AZ 85212
(602) 344-9333
info@nexamortgage.com
Effective Date: September 1, 2019